Important Notice
Terminals and Supplies will not provide support for terminal downloads. It is your responsibility to purchase the correct terminal that your processor accepts. If you require a merchant account to process payments with your new terminal, you can contact ImGlobal Solutions by visiting the website at www.imglobalsolutions.com
Terminals and Supplies and its subsidiaries require that all the visitors to our website(s) on the Internet (collectively, the "Site") adhere to the following Terms and Conditions. By accessing the Site you indicate your acknowledgment and acceptance of these terms and conditions.
1. LAWS AND REGULATIONS
User access to and use of the Site is subject to all applicable international, federal, state and local laws and regulations.
2. COPYRIGHT/TRADEMARKS
The trademarks, logos and service marks displayed on the site are the property of Terminals and Supplies and other parties. Users are prohibited from using any marks for any purpose including, but not limited to use as metatags on other pages or sites on the internet without the written permission of terminalsandsupplies.com or such third party which may own the marks. All information and content, including without limitation, any software programs, available on or through the Site is protected by copyright. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the site for commercial or public purposes.
3. NO WARRANTIES
ALL CONTENT ON THE SITE IS PROVIDED TO YOU "AS IS" WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY OR ACCURACY. TERMINALSANDSUPPLIES.COM DOES NOT ENDORSE AND IS NOT RESPONSIBLE FOR THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE OR STATEMENT MADE THROUGH THE SITE BY ANY PARTY OTHER THAN TERMINALSANDSUPPLIES.COM OTHER THAN AS REQUIRED UNDER APPLICABLE CONSUMER PROTECTION LAW, UNDER NO CIRCUMSTANCE WILL TERMINALSANDSUPPLIES.COM BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A USER'S RELIANCE ON INFORMATION OBTAINED THROUGH THE SITE. IT IS THE RESPONSIBILITY OF THE USER TO EVALUATE THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY OPINION, ADVICE OR OTHER CONTENT AVAILABLE THROUGH THE SITE. PLEASE SEEK THE ADVICE OF PROFESSIONALS, AS APPROPRIATE, REGARDING THE EVALUATION OF ANY SPECIFIC OPINION, ADVICE OR OTHER CONTENT.
4. LIMITATION OF LIABILITY
Terminals and Supplies specifically disclaims any liability (whether based in contract, tort, strict liability or otherwise) for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with access to or use of the site, (even if Terminals and Supplies has been advised of the possibility of such damages) including liability associated with any viruses which may infect a user's computer equipment.
5. CONFIDENTIALITY OF USER COMMUNICATIONS
Except as required by law and in accordance with the Terminals and Supplies Internet Privacy Statement [view Terminals and Supplies Privacy & Security Policy], Terminals and Supplies will maintain the confidentiality of all user communications which contain personal user information and which are transmitted directly to Terminals and Supplies. Postings by a user on any message board or in any chat room will not be protected as confidential and Terminals and Supplies may use and provide information contained in any such postings (including any ideas, concepts, know-how or other intellectual property) to any of its parent company, subsidiaries and affiliates for any purpose whatsoever and as deemed appropriate by Terminals and Supplies.
6. LINKED INTERNET SITES
Terminals and Supplies prohibits caching, hypertext linking to the Site without authorization, and the framing of any Content available through the site. Terminals and Supplies reserves the right to disable any unauthorized links or frames and specifically disclaims any responsibility for the Content available on any other Internet sites linked to the Site. Access to any other Internet sites linked to the site is at the user's own risk.
7. POSTINGS IN CONNECTION WITH MESSAGE BOARDS OR CHAT ROOMS.
Terminals and Supplies is under no obligation to review any messages, information or content posted on the site by users and assumes no responsibility or liability relating to any such postings. Notwithstanding the above, Terminals and Supplies may from time to time monitor the postings on the site and may decline to accept and/or remove any postings that contain:
Any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially, ethnically or otherwise objectionable material of any kind, including, but not limited to, any material which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national or international law.
Shipping Policy
All orders are processed upon receipt. Actual shipping time is contingent upon availability of merchandise and credit verification by our Credit and Fraud Protection Department. Most orders are shipped within 3 business days of receiving your order. All orders are shipped via FedEx, DHL, UPS, or USPS, and when available, the tracking information will be emailed to you as soon as your product ships. We don't ship to APO/FPOs or post office boxes or to hotels. No orders are processed or shipped on Saturdays or Sundays. In the event of delays, every effort will be made to contact you by phone or e-mail. If the delay is due to backorder, you will receive notice and be given the choice to remain on backorder, substitute to another item, or cancel your order. Please note that shipping time is not the same as total delivery time. We need time to process and assemble your order before we actually ship it, so choosing NEXT DAY AIR does not mean your order will be delivered the day after you place your order online. Packages require signature. The courier will make 3 attempts at delivery address before returning package to sender. Shipping and Handling are non-refundable. Please note that we do not provide terminal support and terminal downloads. You need to contact your payment processor to complete the downloads.
Product Return Policy
On most items, Terminals and Supplies offers an exclusive 14-day exchange/refund policy to online/mail order customers only. For best service we recommend contacting the manufacturer of your terminal should you need any type of repair servicing. If you need assistance or contact information you may contact us at (866) 654-1867 ext: 3.
All returns are subject to a 20% restocking fee. If the condition of goods and packaging material are not 100% complete and in mint condition we reserve the right to increase the restocking fee. Shipping and handling charges are non-refundable. Cost of returning merchandise is responsibility of customer.
For an RMA number (Return Merchandise Authorization) call Customer Service at (866) 654-1867 ext: 3 or use our contact form. All Returns require an authorization number. Please note that an RMA number does not guarantee final disposition. All returns are subject to inspection.
All exchanged/returned merchandise must be in original factory condition, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories. Please do not tape or write anything on the item or the package! We will charge you for replacement of damaged, altered, missing, written-on or taped-on contents or original box. We reserve the right to refuse any such returns.
Pack the products into a shipping box with plenty of packing material, and tape securely. Write the RMA number issued by Customer Service clearly on the outside of the shipping carton.
Any merchandise returned to us unauthorized will be refused. Please ship your parcel back to us freight prepaid! We suggest that you use FedEx Ground Service "Insured". Sorry, we cannot accept COD or freight-collect shipments. No goods will be accepted for exchange or return without authorization.
